Self-Employed Helpline

0300 200 3300

If you currently work for yourself or you have decided to take that career path, you may need to speak to someone at HMRC who can guide you through the process. To get advice, call 0300 200 3300.

Self Employed Helpline Telephone Numbers

Department Opening Times
Self Employment Head Office 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Self Employment Helpline 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Tax & NI 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Changes of Circumstances 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Construction Industry Scheme 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Self Employed Benefits 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Registering 8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Self Employment Head Office

You can contact the Self Employment Head Office about a number of things including registering a new business for tax and NI, reporting the closure or sale of a business, stopping your self-employment status, getting your UTR, completing a tax return, authorising an accountant to act on your behalf, claiming an NI refund, help starting a business, VAT and the construction industry scheme. You can also find the numbers to some of these specific departments and helplines below or in the table above.

Self Employment  Helpline

self employed helpline

The self-employment helpline will be able to help you with a number of things, including any problems you’re having or help to understand what self-employment means for you, your tax and your income. The HMRC can also support you whilst you write up a business plan as well as guiding you through the process of registration, finding finance and choosing a legal structure. To access this help please call to speak to a member of the self-employment helpline team.

Tax & NI

If you’re self-employed and you need some help regarding tax and NI you can call  to speak to someone who will be able to offer you some advice and guidance. If you’re newly self-employed or you have just started a business you will need a UTR number, your UTR number is 10 digits long and is unique to you or your business. You will receive your UTR when you initially register for self-employment. You will need to use your UTR when you are submitting your tax returns and if you have an accountant they will definitely need it. If you have lost or did not receive your UTR please call to speak to a member of the tax team who will be able to retrieve your UTR for you. If you are self-employed, you must complete a Self Assessment tax return for any tax year during which you were self-employed. If you have some questions about your Self Assessment tax return or you need help completing it call If you’re interested in hiring an accountant to manage your tax and income you need to inform the HMRC about this as the HMRC is strict on confidentiality, which means that they need your permission before they can liaise with an accountant on your behalf. This permission must be written using form 64-8. To request this form to be delivered to you or if you need help completing the form please call. Whether you are self-employed or employed, there is a limit to how much National Insurance contributions you need to pay. You can claim the money back if you wrongly pay. To claim this money back call to discuss your NI payments and to find out if you have overpaid your NI, if you have they will walk you through the process of claiming it back.

Changes of Circumstances

It is important to let HMRC know as soon as possible that you intend to stop trading or close your business, so they can help to get your tax and National Insurance in order. You can do this using an online form or by calling to speak to a member of the HMRC who will be able to fill out this form with you. If you make the decision to become employed after registering as Self-Employed, you must inform HMRC of this change. To do this, you must fill out a Cease Trading Form or call. Once this is done, you will be officially unemployed and HMRC will cut your Class 2 National Insurance Contributions. You must also send off your last Self Assessment form to declare your last earnings as a Self Employed agent. You must also cancel any VAT registration that you have made, and cancel your PAYE scheme before informing HMRC that you no longer employ anyone in your business. To find out more about doing this please call.

Construction Industry Scheme

The Construction Industry Scheme sets out rules for how payments to subcontractors for construction work must be handled by contractors within the industry. Contractors have to deduct money from subcontractor’s payments to give to HMRC, these deductions are classed as advanced payments for the subcontractor’s tax and NI. If you are a contractor you must register, you don’t have to register if you are a subcontractor but be aware that the deductions are higher if you are not registered, to register call and a member of the CIS team will help to walk you through the registering process.


Anyone who is Self-Employed is entitled to a State Pension, just as any other employed individuals. Class 2 National Insurance Contributions are treated the same as employee contributions. If you apply for a State Pension, you will receive £155.65 a week. To find out more about your pension if you’re unemployed call If you’re Self-Employed you are not entitled to Statutory Sick Pay. However, you can claim Employment and Support Allowance. This benefit helps if you’re ill or disabled and effects your ability to work. You can apply for this benefit if you’re below the State Pension age of 65, not getting SSP or MA, and are not receiving Jobseekers Allowance. With ESA you can receive up to £109.30 a week, depending on how you are processed by HMRC and what bracket you are put into. To find this out and apply for ESA, call for more information. To find out if registering for self-employment effects your current benefits please call to speak to someone about the benefits you receive now.


You can register a new business online through the HMRC website or by calling. This allows you to register for the following taxes: Self Assessment, Corporation Tax, PAYE for employers and VAT. You can also register for Self-Employed if you have had a newborn. The process is no different to those without children. However, if you do have children and are registered as Self-Employed, you may qualify for Maternity Allowance. There are many pros and cons to becoming Self Employed. You can be your own boss, have a claim on your own success and profits, you can claim tax relief on transport throughout the UK, and have the greater freedom of working from home. However, there are also some cons. You have to make your own contributions to your pension fund, you cannot receive Statutory Sick Pay if you are unwell, you won’t be paid if you take a holiday, and you will be responsible for any losses to your company. If you’re considering registering as Self-Employed, call to speak with a qualified advisor about making the decision to become self-employed.

Self-Employed Head Office Address

Department Address
Self-employed HM Revenue & Customs
Self Assessment
United Kingdom

Tax Return Contact Number

0300 200 3310

Most employees are not required to file a tax return because they are part of the PAYE system and so it is done for them. However, if you are self-employed, you will need to register your tax return yearly with HMRC. This is done by registering a self-assessment tax return. If you would like more information on how to do this then the best thing to do is call the Tax Return head office if you have a specific query.

Send a Return

Once you have registered yourself as self-employed with HMRC, you can go ahead and file a tax return. You can use an online service, but for anyone that would feel better talking to an expert, you can call 0300 200 3310. Upon calling the returns number, you will be put straight through to a call handler who can tell you all about the tax return process. They will ask if you’re self-employed or a sole trader or if you’re registering a partner or partnership. You will also be asked your preference when it comes to software or paper forms and which way you would like to send your returns – there are benefits to each method so allow the call handler to explain it to you.

Return Deadlines

It is essential that HMRC receives your tax returns plus any outstanding money you owe by the deadline – if not you will be liable for penalty charges. The deadline differs depending on whether you issue paper or online returns and by calling 0300 200 3310 you can find out when your deadline is so you are not at risk of late charges. You can also call this number if you have been asked to pay a late penalty but would like to appeal against it. Appeals will work if you are deemed to have a good enough reason, you can discuss this further with the call handler.


There are different penalties and fines depending on how late your tax return is. If you find that you have been late to make your tax return and you would like some help and advice, then you can call 0300 200 3310, where an advisor will help you out with the next steps to take and how to pay your late fee. If you are up to three months late with your tax return you will be charged £100 – the amount will go up after this.


When you call you will be put straight through to the tax return complaints department where you will be asked to give specific details of your complaint. Hopefully, your complaint will be resolved there and then over the phone between you and the call handler, but if it is a complex issue it might have to be escalated to a specific department. If this is the case, the call handler will explain when you can expect to receive a callback and the steps that they are taking to resolve your complaint.

Getting Self-Assessment Help

There are different options when it comes to getting help with your self-assessment and you don’t have to fill it out alone if you are confused. When you call you will be given the options of help that you can use such as appointing an accountant to fill out your form for you or watch a video or join a webinar for advice on how to fill it out properly. General Enquiries can be discussed on this number and it would be worth having your forms to hand whilst you are on the phone so that you can be talked through it step by step.

Budgeting Loan Phone Number

0844 248 2557

Are you looking for the budgeting loan contact number? If you are struggling to pay for essential items such as your rent or furniture, you could get assistance from the Government to help overcome your difficulties. This is known as a Budgeting Loan.

budgeting loan phone number

What is a Budgeting Loan and how can it be used?

You could get a Budgeting Loan to help pay for things that are essential to you and your family’s livelihood, such as your rent, clothes, furniture and debts from hire purchases. The smallest amount that you can borrow as a loan is £100, the maximum amount is £1500. Unlike payday loans, Budgeting Loans are interest-free, so you only have to pay back the exact amount that you borrow. Generally, the loan has to be paid back within 104 weeks of you receiving it. If you have been a recipient of income-related benefits for 26 weeks, you can apply for the loan. This will not affect your other benefits.

Factors that will affect the amount you receive

How much you receive as your budgeting loan depends on your individual circumstances. Factors that can affect this can include:

• Your marital status.
• Whether you have children and the amount that you have.
• Your ability to pay the loan back.
• The amount of savings you have.
• Whether you already owe money to the Social Fund.

Loans are usually paid into your bank account.

To find out about more factors that may affect your claim, or for an individual case analysis, call the Budgeting Loan telephone number.


In order to qualify for a Budgeting Loan, you or your partner must have been receiving one or more of the following benefits for at least 26 weeks: Income Support, Pension Credit, income-based Job Seekers Allowance or income-related Employment and Support Allowance.

If you receive Universal Credit, time spent claiming one of the above benefits immediately before moving to Universal Credit will count towards the 26 weeks that is necessary to receive the loan.

If you have savings of over £1000, or £2000 if you or your partner is over state pension age, you will not be eligible for a full Budgeting Loan.

If you currently owe £1,500 or more to the Social Fund already, you will not be able to claim for a Budgeting Loan.

What can a Budgeting Loan pay for?

A Budgeting Loan can help you to pay for:

  • Rent
  • Clothing or footwear.
  • Furniture or household equipment.
  • Removal expenses when moving home.
  • Things to help you look for or start work.
  • Travelling expenses.
  • Improving/maintaining/securing your home.
  • Funeral or maternity expenses.
  • Repaying hire purchase debts or debts you have taken out to pay for any of the above.

How do I claim a Budgeting Loan?

To apply for a Budgeting Loan, you need to print off and fill in claim form SF500 and send or take it to your local Job Centre Plus. You can also get the form from here if you do not have access to the website or a printer. If you have any questions about your claim, you should speak to an advisor in your local centre, or call the number on this page.

What happens if I am unhappy with the decision made?

If you are unhappy with a decision that was made about your Budgeting Loan, you can ask for it to be reviewed. To do this, you must write to the local Job Centre Plus within 28 days of you receiving the decision, explaining why you believe that it was wrong. If you still think that it is wrong after the review, you can ask for a further review conducted by the office of the Independent Case Examiner, which should take no longer than 21 working days.

Kent Job Seekers Fall By Over 1000 For Third Month Running

job centreMore than one thousand people in Kent have managed to get of Job Seekers Allowance and find work for the third month running. May’s figures show that there was another huge plummet in the amount of people securing employment or training to leave welfare. The total figure dropped below 25,000 as a result – the first time it has been that low since the start of the financial recession in November 2008. The Office For National Statistics confirms that the total fall this month was 1137 bringing the overall figure to 24,774.

Every county in Kent saw a drop in the number of job seekers. The Medway area of Kent, which has been performing the worst in terms of the amount of people out of work, still had the highest number of Job Seekers Allowance claimants, but the figure went down by 102 in May taking it before the 5000 mark and landing at 4978. Even Thanet, despite the closure of the airport leaving 140 people without a job, dropped to 3775 claimants with a fall of 174.

The figures are estimated to be a result of the demand for part time summer work. However, the Dover MP Charlie Elphick is hoping that this is, in fact, a sign that the government’s plan is working. He said:

[quote]This is really encouraging because it shows our long-term plan is working. We need to ensure it is a sustainable recovery for everyone. The claimant count in Dover and Deal is now 10% lower than it was at the time of the general election and youth unemployment is 22% lower.[/quote]

The figures also took a slight drop on a national level. There were 161,000 people across the United Kingdom who were able to find work over the last month. However, the overall number still stands at a staggering 2.16 million demonstrating that close to 7% of the United Kingdom are out of work.

The senior manager at Maidstone’s Job Centre in Kent said:

[quote]Employers are more confident that they can take the right people on and that we are getting people ready for them. The economy is picking up as well and they are saying they are getting more work through.[/quote]

Job Seeker’s Allowance is afforded to people in the United Kingdom who are out of work and actively looking for employment. It requires claimants to ‘sign on’ at their local Job Centre on a regular basis and demonstrate the ways in which you have been seeking work e.g. applications, networking, etc.

The Social Fund Is Abolished And Control Of Funding Is Given To Local Authorities

government borrowing[typography font=”Cardo” size=”24″ size_format=”px” color=”#000000″][dropcap]A[/dropcap][/typography]s of today (Monday 1st April 2013) the Social Fund, which is a national scheme that provides support and aid to those who are most vulnerable, is coming to an end, as the demand for such help is expected to increase. The Social Fund provides money for community care grants and crisis loans, which are offered through the job centre, and the alternatives is funding that is to be controlled by councils in England, Scotland and Wales.

Critics are warning that the demand will only rise, especially following the changes that the government has made to welfare, which is expected to kick in relatively soon. It is expected that the level of support that people will be able to access will depend on where they live, rather than their circumstances on a national scale.

In the past, anyone who was in need could consider using the Social Fund, which primary benefit was to provide loans of around £50 to those who needed to overcome short term financial difficulties, which were usually caused by late wage payments or circumstances beyond their control. The loans could then by repaid through benefits.

Community grants were also available, on a separate basis, to those people who were in more vulnerable situations, such as people in a domestic violence environment or leaving care, providing them the means to buy good to help them make the transition to returning to living independently.

However, following the changes that are effective as of today, it is expected that those in need will have to turn to their local authorities for the same sort of support, meaning that the level of help is going to be more dependant on where the person lives. For example, if a person lives within an area with few people needing support, the money will be available to help them as it is needed; however, if they live in an area where there is a high number of people needing support, the situation could be very different, with the minimum amount of support being provided.

It is expected that many councils will turn to offering food stamps or furniture vouchers, but Tristram Hunt, the MP for Stoke-On-Trent, isn’t fully on-board with the idea, saying [quote]There’s something that makes me instinctively very wary about the move towards food stamps and vouchers.[/quote]

If you are worried about how the changes will affect you, you can ring the Social Fund Contact Number and someone will be able to provide you with information regarding your query.