Tax Credits Helpline Phone Number

0843 557 3382

Tax credits are a form of state benefit which is available for those who are looking after children, on low incomes or working with a disability. Call 0843 557 3382 to get in touch with the Tax Credits Office for assistance with your claim.

Tax Credits Contact Numbers

You can call the helpline numbers below seven days a week during these opening hours. The helplines will close on Christmas Day, Boxing Day, New Year’s Day, and Easter Sunday.

Department
Phone Number
Opening Times
General Enquiries
0843 557 3382
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm
Joint Claims
0843 557 4984
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm
Backdate a Claim
0843 557 3698
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm
Update Information
0843 178 3408
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm
Authorization and Appointees
0843 178 3409
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm
Appeals and Complaints
0843 178 3410
(Mon-Fri) 8am – 8pm
(Sat) 8am – 4pm
(Sun) 9am – 5pm

General Enquiries

Call 0843 557 3382 if you have general enquiries for the Tax Credit Office, such as questions about your eligibility to claim Tax Credits. If you provide some information, HMRC can even give you an estimate of how much you’ll be paid. You’ll need to know your National Insurance Number, details of benefit and childcare support payments, your income, and the number of hours you work. You can call to request a new claims form, which will be sent to you within 2 weeks. Once you return the form, it can take up to 5 weeks to process your new claim.

Joint Claims

If you’re married or you live together, you and your partner can’t claim Tax Credits separately. Call 0843 557 4984 for help with making a joint claim. Under some conditions, you don’t need to make a joint claim and can claim Tax Credits without your partner. This could be if your partner lives abroad or if you don’t have any children. If you already have a joint claim but you and your partner separate and no longer live together, contact HMRC to change your claim.

Backdate a Claim

When you make a new claim, HMRC automatically backdates it by 31 days. If you claim other benefits such as Income Support, JSA, or ESA, you’ll have to ask if you want HMRC to backdate your Tax Credits claim. To do this, call 0843 557 3698 and ask about backdating your claim. If you are a refugee or qualify for some disabilities benefits, you can also backdate your claim for more than 31 days as long as you apply within a month of qualifying for these statuses.

Update Information

If you need to report a change in circumstances or a mistake in your claim information, call 0843 178 3408. If you don’t keep your information correct and up to date, HMRC could charge you a fine of up to £300 or £3,000. Whenever HMRC overpays your tax credits as a result of incorrect information, you’ll have to make repayments to them. If you start work or claim benefits which affect your eligibility for tax credits, you need to call this number to let HMRC know.

Authorization and Appointees

Call 0843 178 3409 if you want to organize someone else’s tax credits on their behalf. Request a TC689 form so that the person can authorize you to speak with HMRC for them. If you don’t do this, they will have to confirm their identity with HMRC and agree for them to speak to you every time you call. If the person has a disability and can’t manage their own tax credits, you can also become an appointee. The person’s tax credits will then be paid directly to you. If your child is under or over 16 and has a baby, you can claim tax credits for both of them.

Appeals and Complaints

If you think your tax credits are wrong or want to dispute an overpayment decision, call 0843 178 3410. You can also make a general complaint if you think the Tax Credits Office is guilty of unfair treatment. Call for advice and information on the process of submitting a dispute form or requesting a mandatory reconsideration. If your tax credits do turn out to be wrong, HMRC will make adjustments to your payments. In the event that the Tax Credits Office made a mistake, you can claim back any costs for phone calls or postage.

Other Ways to Contact the Tax Credits Office

For online assistance, tweet to @HMRCcustomers. HMRC Customer Services are available on Twitter from 8am-10pm every day except Sundays, when they’re online 9am-10pm. They only provide general help, so don’t provide personal details or ask about specific cases.

You can write to HMRC using the following addresses. Send requests and returns of new claims or renewal forms to the relevant address shown in the table. Direct your complaints or change of circumstances notification letters to the customer services address only.

Department
Address
New Tax Credit Claims
Tax Credits Claims
HM Revenue and Customs
BX9 1HE
United Kingdom
Tax Credit Renewal Forms
Tax Credit Office
HM Revenue and Customs
BX9 1LR
United Kingdom
Customer Services
HM Revenue and Customs
Tax Credit Office
BX9 1ER
United Kingdom

Labour Propose Corporation Tax Rise

The Labour Party will confirm next week that it will raise Corporation Tax if it is elected next year. The party is also considering a tax break in order to equalise the way that debt and equity finance for companies is treated.

Ed Balls, the Shadow Chancellor is allegedly going to say that he is examining the case for an ‘allowance of corporate equity’ as part of proposed reforms to encourage businesses to think more long-term. He will reiterate the party’s intention to reverse Government plans currently in place to cut Corporation Tax in April by 1% because it believes that cutting and then freezing business rates on premises is of a higher priority. This move means that Labour will be committed to maintaining the most competitive corporation tax rate in the G7. This stance could still give the party room to increase the tax if it wins the next General Election. Corporation Tax Helpline

Currently, the UK’s corporation tax rates are much lower than other G7 countries following a series of cuts by the Government in the last few years. Canada has the lowest rate at the moment of 26.3 per cent.

The Labour Party is also considering an allowance for Corporate Equity, an idea that has been floating around since the 1980s in order to address the way that Britain and its tax system favours debt finance over equity finance, as critics believe that this can lead to an over-reliance on debt.

Versions of this have been introduced in Italy and Belgium but the policy could prove to be very expensive. When asked about the idea, Mr.Balls said that he and his party were pursuing ‘big ideas’.

Separately, Labour leader Ed Miliband kicked off a week of economic announcements by saying that he would transfer £30 billion worth of funding from central Government to local Governments.

 

Why Self-Employment Is On The Rise

Newsflash: the economy is recovering. One of the key indicators of this is the fact that unemployment is falling. It is down to 6.9% in the three months before February 2014. However, whilst the Government and media are quick to push this statistic, there’s more to it. Since the economic crash, there has been a significant increase in the number of self-employed workers. The number of people who work for themselves is up by more than 600,000 since 2010. Industry experts are wondering if the increase is due to more ambition and drive, or something else?

According to PCG, the freelance union, a significant factor in the increase in the number of people who are self-employed is the reduction in start-up costs. A spokesperson for the Union said that peopSelf-employed helplinele are now able to start with less capital, or sometimes no capital at all. Previously, potential business owners were turning to banks for a £100,000 start up loan, now they can start with just £500. This is partly due to the technological changes in society. Starting a business used to mean you had to find a premises to base it in, materials, stock and employees whereas now, often a laptop, phone and internet connection can get your business off the ground. Industry insiders are saying that this notion makes self-employment a much more secure career path or a route out of unemployment when the job market is sparse.

However, it is important to note that the four most common self employment occupations: taxi drivers, joiners, farmers and other construction trades have not changed a lot, so it would be unrealistic to credit digital technology completely with the growth in self employment.

A large part of the rise could be down to part time self employment used by employers. Critics say that this is a way for companies to dodge expensive employee benefits by creating part time jobs. Another sector is those stuck between working and not working, such as new mothers who create a business from home in order to try and strike a balance by generating some income.

The main concern for self employed people is that they do not have access to pension schemes. 2013 figures show that self-employed workers have smaller pensions. Economically speaking, self employment creates lower earnings as people tend to work less. It also creates financial insecurity which impacts the level of disposable income being put back into the economy.

So perhaps beneath the surface, self-employed people are struggling more than we think.

 

 

What Does Flexitime Mean For Employers?

News shook the working world when it was announced that all employees in England will have the right to ask to work flexitime after 26 weeks of service to their employer. Previously, only parents and carers were given the right to ask.

It has been claimed that the new rights will make workers ‘happier’ and improve their productivity. Liberal Democrat business minister Jo Swinson said that the belief that workers need to be in the office in order to work was a ‘1950s mindset’. However, employment lawyers predicted a rise in the number of workplace disputes and rising resentment between colleagues who get flexible hours and those who are refused. The new right to flexitime is anticipated to lead to a shift in employment practice, specifically in companies where flexitime is not yet allowed. Requesting flexitime allows workers to ask for part-time hours, working from home, compressed hours or job sharing. In the past, the right to this request has been predominantly led by parents, which has in turn meant frustrated childless employees who do not get the saEmployers Helplineme treatment.

Miss Swinson said that workers can benefit from compressed hours, commuting outside of the rush hour or working from home, as can employers. She said that employers often find that workers who are given flexitime are more motivated and productive and thus, less likely to leave. She pointed out the technological advances which mean that employees no longer need to based in the office in order to get their work done.

However, employment lawyers believe that the new rights will lead to new complaints from those who miss out. Already, lawyers are dealing with cases where workers feel that they have to take on the work of their colleagues who have flexitime due to having children. With everyone now available to request it, the number of the complaints will rise.

A survey also found that 84% of employers expect the new right to be the cause of resentment among employees, with more than half believing that the changes will adversely affect the day-to-day running of businesses.

Experts have also warned that some workers may see the new rules as a right to have, rather than a right to ask. Under the current rules, three out of five requests are granted and a further one in four following negotiation with employers.

An employer can refuse a flexitime request for one or more of these reasons:Employers Helpline

  • The burden of additional costs.
  • Inability to re-organise work among staff.
  • Inability to recruit additional staff.
  • Impact on quality.
  • Impact on performance.
  • Impact on the ability to meet customer demand.
  • Insufficient work for the periods that the employee plans to work.
  • Planned structural changes to the business.

If you are an employer and you need advice on the new rights to flexitime, call the Employer Helpline.

Experts Reveal The Secret Of Doubling One’s Pension Pot

Experts have discovered a way for millions of workers approaching retirement age to increase their pension pot by almost 100%, it hasDeposit Into Piggy Bank Savings Account been reported.

Since the government’s new rules on state pension plans, many retirees have found they would be worse off if they chose to receive their state pension straight away, as opposed to deferring it.

It is expected that the state pension will increase by 10.4 percent over the next four years, plus an extra five percent for living costs. Therefore, experts have advised that if one can defer their pension for four years and live off their accumulated savings in the meantime, they will have a much bigger pension fund waiting for them by the end.

Alan Higham, retirement director at investment firm Fidelity, said:

[quote]”Many will be looking for a guaranteed income when they retire. If they spend money from their own pension instead of taking the state pension, and hold off for four years, the overall value from their savings pot will double.

“By doing this, the difference is always going to be double what you would expect if you had bought an annuity on day one.”[/quote]

Indeed, new rules in the Budget released recently no longer require workers to buy an annuity with their pension pot when they retire. The option to live off one’s own savings and defer taking their state pension is the new alternative for those trying to play it safe and save more money.

However, as the rules are set to change again in 2016, only those looking to retire in the next two years will be able to take advantage of this tactic. Financial experts have also warned that there are still risks with adapting this approach.

For one, the government could change the rules again, which could see the 10.4 percent rate decrease or even drop to zero. If another Government happened to be elected, it could also have its own plans for the pension.

Yvonne Goodwin of Yvonne Goodwin Wealth Management said that deferring one’s state pension is a good idea, but only if one is on top of their own finances. She also pointed out that spending one’s savings was not the only way to defer taking the state pension.

[quote]”It is a good idea to maybe get a part-time job and leave your pension, and your state pension, to grow. While your money is in a pension fund it is tax-free.”[/quote]

she said.