Maternity Grant Contact Number

0844 248 2557

The Maternity Grant here in the UK was set up in order to help towards financing a child. The grant is usually a one-off payment of £500. For departments within the Grant, see the table found below. To contact the general helpline for the Maternity Grant, call 0844 248 2557.

Maternity Grant England Contact Numbers

Department Contact Number Opening Hours
Maternity Grant England Contact Number 0844 248 2557 Monday- Friday, 9am-6pm
Eligibility Helpline 0843 208 2058 Monday- Friday, 9am-6pm
Claims Helpline 0844 248 2173 Monday- Friday, 9am-6pm
Payment Services & Helpline 0844 248 2174 Monday- Friday, 9am-6pm
Complaints 0844 248 2175  Monday- Friday, 9am-6pm
Maternity Allowance Helpline 0843 816 6455 Monday- Friday, 9am-6pm

Maternity Grant England Contact Number

The Grant from the Maternity Allowance team is usually given to you if you do not qualify for the Statutory Maternity Pay. You can find out if you are eligible for Maternity Allowance by calling the Maternity Allowance Helpline from the table above. The Maternity Grant is usually £500 and is paid in full. For help with your Maternity Grant, or for more information about the grant, call 0844 248 2557 and someone will be able to assist you further.

Eligibility Helpline

You can find out your eligibility for a Maternity Grant by using the eligibility calculator. You’re eligible for a grant if you are employed, self-employed or earning more than £30 a week, yet cannot claim maternity allowance. For help and guidance about your eligibility for a Maternity Grant, call the Eligibility Helpline on 0843 208 2058.

Claims Helpline

To make a claim for the Maternity Grant, you will need to fill in an MA1 form and send it to address printed on it.  You will be asked to prove your income, the baby’s due date, and your SMP1 form if you were refused Maternity Pay from your boss. Once you have made a claim, you will receive your grant within 24 days. For help with your claim, you can call the claims line on 0844 248 2173 and ask for assistance from a member of the team.

Payment Services & Helpline

Payments are usually made to your bank, and grants are usually received within 24 days of making a claim. If you have not had a payment, or would like to declare that you have been given the wrong amount, you will need to call the Payment Services on 0844 248 2174. This is a direct line, which means you will not be placed on hold before speaking to an operative.


If you are upset about a decision to refuse you both maternity pay and a grant, you can contest it and make a complaint. To do this, you can call the complaints line on 0844 248 2175.

Maternity Allowance Helpline

You can find out more about Maternity Allowance on the dedicated government website. If you would like some information over the phone, you can call the Maternity Allowance Helpline on 0843 816 6455 and a member of the staff will help you further.