To find out the opening hours for your local Job Centre at Christmas, call 0844 248 2557.
Over the Christmas and New Year period, many places of business often restrict their usual opening times. The same goes for Job Centres across the UK, known as Jobcentre Plus.
The good news is that due to the amended Job Centre Christmas opening hours, nobody should have an appointment between 25th – 27th December or 1st – 2nd January. Limited public transport and family commitments make it difficult to travel to the Job Centre as well, so your work coach shouldn’t book any appointments for signing on during this time.
Unfortunately, if you experience issues with your benefits claim such as sanctions, the Christmas closures will slow down an appeal. Be sure to attend all your appointments leading up to Christmas and fulfil your job search requirements. This will allow you to enjoy your Christmas without the stress of the Job Centre reducing or stopping your benefits.
Job Centre Christmas & New Year Availability
In the following table, you can find the opening times for Job Centre offices and phone lines over Christmas and New Year. If the date is not listed in the table, then both should open normally.
Contacting the Job Centre During Christmas
As shown above, on some days all offices and phone lines are closed. On other days, even when they’re open, they only accept urgent enquiries about benefit payments. As the last working day before Christmas is Friday 22nd December this year, any payments due on days when the Job Centre closes should be paid on that day instead. For more information on benefit payment dates over Christmas and New Year, click here.
If you have an issue with your payment, you can call on particular days shown in the table when the service is otherwise unavailable. However, if you need to call about anything else, such as an upcoming appointment, you will have to wait until a day when everything is open as usual. Click the links below to find the helpline numbers to contact for the particular benefit you’re claiming.
- Job Seekers Allowance (JSA)
- Universal Credit
- Income Support
- Employment and Support Allowance (ESA)
- Maternity Allowance
Finally, if your circumstances change at all over the Christmas period, remember to contact the Job Centre as soon as possible.