How to claim JSA

How to claim JSA

For those who aren’t in fulltime employment, the Jobseeker’s Allowance is a benefit that helps supplement your living costs and you can find out how to claim it below if you need to speak to them you can phone the number 0843 178 4633.

There are two different types of Jobseeker’s Allowance which is available to those who are capable of working and actively looking for work too. The two types of JSA are Income-based JSA and JSA based on National Insurance, the latter takes into account your National Insurance contributions from work, whilst the former considers you and your partner’s income and savings.

Can I get Jobseeker’s Allowance?

There are two different types of Job Seeker’s Allowance which is based on your National Insurance contributions, these are ‘new style’ JSA and contribution-based JSA.

To be entitled to contribution-based Job Seeker’s Allowance you will have needed to have made adequate National Insurance contributions within the last few years. This will be paid for up to six months and you are entitled to this even if you have a partner who works and you have savings. When it comes to how much you receive, your earnings and pension will be taken into account. This type of JSA isn’t available to you if you have never worked.

The new style JSA is available to you if you live in a Universal Credit full-service area. If you live outside these areas, then you can only apply for this type of JSA if you are already claiming Universal Credit, or you stopped receiving it in the last six months because of your earnings. When it comes to how much you are paid of this type of JSA your partner’s income and savings won’t have an effect.

Income-based Jobseeker’s Allowance is based on your income and savings, and if they’re low enough you will be entitled to this benefit payment. To be entitled to income-based JSA you will need to work less than 16 hours a week, your partner will need to work less than 24 hours a week if you have one, and you and your partner have less than £16,000 in savings. There isn’t a time limit when it comes to receiving this benefit. If you have never worked, you can only claim this type of JSA.

You aren’t able to claim both income-based JSA and Universal Credit at the same time.

How much JSA will I get?

The amount of Job Seeker’s Allowance you’re entitled to takes in a number of factors, such as your age, how much income you receive and the savings you have.

Typically, the highest amount you can receive for those who are up to the age of 24 is £57.90. For those who are 25 and over the highest amount they can receive is £73.10. Couples who are both aged 18 or over, the highest amount you’re able to receive is £114.85.

You can use the benefits calculator to get a clear indication of the amount of JSA you will receive if you put in your details. This will be able to tell you the amount you’ll receive, also details of how your other benefits will be affected.

Benefits calculators

How to claim JSA

It is easy to make a claim for Jobseeker’s Allowance online, but in some cases, you will need to do it over the phone and you can do this by phoning the number 0843 178 4633.

To make a claim online you will have to fill in the form details, providing personal details about yourself to ensure that you’re eligible to make one. The claim form is easy enough, with of explanations as you move through each page.

Typically it will take you around 30 minutes to complete your claim form.

When it comes to online claims, they can’t typically be started before the date that you submit them. To make a claim from an earlier date you will have to provide information and evidence why you didn’t make the claim earlier, and a Decision Maker will decide whether or not you will you any payment backdated. This usually only happens in certain circumstances.

When you click to make a claim for JSA on the Gov.uk website you will be taken to a page like this, if you want to return to a saved application you will need to enter in your reference number and password, if you are making a new claim, click the green continue button.
Applying for JSA

Once you have clicked the green button you will be taken through to this page where it will describe the application steps you will go through to complete your form. Such as checking your eligibility firstly, then completing your application online and then the final step which is your new jobseeker interview.

Applying for JSA steps

To check your eligibility for JSA you will have to provide personal information, such as your postcode, details about yourself, whether you have a partner, if you have any dependent children living with you and whether or not you have claimed Employment and Support Allowance (ESA) recently. 

Applying for JSA eligibility

Once you have filled out these details you will find out whether or not you are eligible to apply for Jobseeker’s Allowance online. If you are you will be given a reference number which you will have to enter when you want to log into your account. You’ll also have to create a password for the account too.

Applying for JSA reference number

Once you have logged into your application you’ll then have to provide further details and more thorough information about yourself, your work situation and education and any pension and benefits you currently receive. It typically takes around 30 minutes to complete this form, but you can save it and come back to it if you need to. Just ensure that you keep your reference number and password safe so you can log into your account quickly and easily.

Applying for JSA application

How you’re paid JSA

A payment for Jobseeker’s Allowance is typically paid every two weeks. They will be paid either into your bank account, building society or credit union account.

JSA Interview

Once you have made your application online for JSA you will then need to complete the interview stage. Your local Jobcentre Plus will be in touch to arrange this interview at your earliest convenience.

When you attend the interview you’ll need to bring supporting documents such as your P45, a passport or driving license, as well as a birth certificate, marriage certificate, council tax bill or bank statement.

If the Jobcentre Plus requires you to bring in anything else to support your claim, they will tell you this on the phone.

When you attend your interview you will have to sign a Claimant Commitment which is an agreement about how you will look for a job, and will determine the steps you need to take and how long you will spend looking for a job each week.

Challenging a decision made by the Job Seeker’s Allowance

There are certain times when the Jobseeker’s Allowance will not pay out, and if you disagree with the decision that has been made for your JSA claim you can request a written statement of the reasons why you won’t be receiving it.

If you think that the decision made is wrong, you can request that is it considered again, this is referred to as a mandatory reconsideration.

When the mandatory reconsideration decision comes back, and if you still don’t agree with it, there is one more further step you can take, which is to make an appeal to the Tribunal Service.

It is important to note that there are strict time limitations when it comes to these, so it’s important that you act quickly if you would like to challenge the decision made by the JSA.