Housing Benefit Phone Number

0843 178 4235

If you are receiving Housing Benefits or would like to know more about doing so, then you can get all the information you need by calling the Housing Benefit telephone number on 0843 178 4235 where a member of the customer service team will answer any questions that you may have.

Housing Benefit Contact Numbers

Housing Benefit Contact Number Opening Hours
Head Office 0843 178 4235 8:30am-11:30pm, 7 days a week
Complaints 0843 178 4235 8:30am-11:30pm, 7 days a week
Payment 0843 178 4236 8:30am-11:30pm, 7 days a week
General Enquiries 0843 178 4237 8:30am-11:30pm, 7 days a week
Apply for Support 0843 178 4238 8:30am-11:30pm, 7 days a week
Eligibility 0843 178 4239 8:30am-11:30pm, 7 days a week
Housing Benefit Calculator 0843 178 4240 8:30am-11:30pm, 7 days a week

Housing Benefit –  0843 178 4235

Housing Benefits are offered in the UK on a basis meaning that anyone who is tested and found to need assistance in meeting their housing costs in rented accommodation will be offered the means to pay for it. Throughout 2013-2014 it was the single biggest cost for the taxpayer and accounted for almost 30% of the whole welfare bill. Housing Benefits can only be used to meet the terms you need for the cost of your renting, and shouldn’t be used for other bills like gas, electricity, water or food.

Complaints – 0843 178 4235

If you would like to make a complaint about a service that you have received from Housing Benefits then you can call 0843 178 4235 and someone will be ready to listen to your complaint and register any issues that you have experienced with the Housing Benefit. If you are unhappy with a specific member of staff that you have dealt with, or you’re just displeased with the benefits that you’ve received then you can speak to a member of staff and they’ll try to help you however they can.

Payment – 0843 178 4236

If you are interested in finding out more about the payment methods that the Housing Benefits team use, or you think you have been overpaid and you want to ask what your next move should be regarding this, then by calling 0843 178 4236 you will be put in contact with someone who can let you know any information you need regarding Housing Benefits payments, so you won’t experience any more issues.

General Enquiries – 0843 178 4237

If you have any general enquiries that you would like to make about the Housing Benefit service, then by speaking to a member of their customer services team on 0843 178 4237 you should be able to have any questions that you might have about what housing benefits are and how they should be used answered, so that you can feel completely in-the-know about the service and everything that it can offer you.

Apply for Support – 0843 178 4238

If you would like to apply for support with Housing Benefits, then you can contact the team on  where someone will be able to check your eligibility with you, and will then be able to help you understand how to apply for support as well as making sure that you will be completely receiving all of the support that you need.


Eligibility – 0843 178 4239

If you are eligible for Housing Benefits then you will be able to discuss at length all of the benefits that are available to you with the team, but first, you have to check that your situation does require support from the service. To check your eligibility, or answer any questions about the eligibility check and what it can mean in relation to the support you are offered, you can ring 0843 178 4239 and someone will be able to answer any questions you might have.

Housing Benefit Calculator – 0843 178 4240


To work out the amount of Housing Benefit you will be able to receive, there is a calculator that brings together all of the factors that require you to ask for support and can help to calculate the amount of support you need and how much Housing Benefit you will be receiving. If you need help using the Housing Benefit Calculator, or you would like to understand how it works and what factors are considered in relation to your support, you can talk to someone on 0843 178 4240 and you will have all of your questions answered for you.

Other ways to contact Housing Benefit

If you are looking for other ways to contact the Housing Benefit team then you can also reach them by sending a letter to this address:


Westminster Benefit Services
PO Box 82

and from here someone will read and reply to your correspondence and give you any information you might be looking for.